Privacy Policy

What We Collect

Sable collects the minimum data necessary to authenticate you and provide community intelligence services. When you sign in with Google OAuth, we receive your email address and display name. We do not request access to your contacts, calendar, or any other Google services.

Authentication & Sessions

We use Google OAuth 2.0 for authentication. After successful login, a JSON Web Token (JWT) is issued and stored as an HTTP-only cookie in your browser. This cookie expires after 8 hours. We do not use third-party tracking cookies or advertising pixels.

How We Use Your Data

• Email address — used to verify your identity against our allowlist and determine your access role (admin, operator, or client).
• Session token — used to maintain your authenticated session. Not shared with any third party.

Community Data

Sable analyzes publicly available community data (social media posts, forum activity, Discord messages in public channels) to generate community health diagnostics. Client organizations see only their own community data. We do not sell or share community analytics data with third parties.

Error Monitoring

We use Sentry for error tracking. When an application error occurs, technical details (stack trace, browser type, URL) may be sent to Sentry. No personal data is included in error reports.

Data Retention

Session cookies are cleared on logout or after 8 hours. Community diagnostic data is retained for the duration of a client engagement. Historical diagnostic runs are preserved to enable trend analysis.

Your Rights

You may request deletion of your account and associated data by contacting your Sable operator. Upon termination of a client engagement, all client-specific data can be exported and/or deleted upon request.

Contact

For privacy inquiries, reach out to your Sable point of contact or email the team directly.